Support available

Our friendly team of experts can offer free advice and support across a wide range of areas.

See this page in: Cymraeg

Our expertise

Since 1982, we’ve been helping to strengthen and empower Welsh communities by supporting the growth of co-operatives and social enterprises, and by collaboratively delivering projects that provide skills and tackle exclusion.

Thanks to generous funding, we are delighted to be able to share our expertise and experience with you for free, so that you can concentrate your efforts on having a positive impact on communities and environments across Wales.

How to use this section:

Below, we have listed our main areas of expertise so you can find the help and information you need. If you can’t find what you’re looking for, please get in touch and we’ll be happy to signpost you further.

Support available:

If you are part of an established social enterprise and are looking to grow, expand or diversify, whether that’s through increasing turnover, diversifying into new products or services, attracting new customers or changing structure, we can help you.  Through our Social Business Wales (SBW) project we can support you with:

  • Visioning & Growth Planning
  • Stakeholder Engagement
  • Legal Structure Advice & Incorporation
  • Governance
  • Board Development
  • Business Planning
  • Financial Planning
  • Workforce Development
  • Sales Strategy & Marketing Planning
  • Tax & VAT Advice
  • Recruitment & HR
  • Joint Bidding
  • ICT Support
  • Sector Specific Technical Advice
  • Succession Planning
  • Employee Ownership Structures
  • Independent Business Valuations

Additional advice on areas such as intellectual property and international trade support can also be provided through our links with Business Wales.

Find out more about the SBW project.

If you’re developing a housing co-operative our experts can help you with:

  • Providing access to expertise & advice about co-operative housing
  • Providing skills development & training opportunities for members of co-operative housing schemes
  • Supplying networking opportunities & sharing good practice
  • Producing research that can inform the development of co-operative housing schemes
  • Developing guidance for future co-operative housing schemes

Contact our Co-operative Housing team for support

Whether you are a group which has an idea for a new co-operative, an existing care service provider, or perhaps a member of local authority, health board or housing association, we can assist you through our Care to Co-operate (CtC) project.

Support available:

We can…

  • Bring people together to discuss ideas and think about ways to work co-operatively
  • Help develop an idea and test whether it’ll work in practice
  • Help you think about how to manage the service so that everyone has a say in how it’s run
  • Provide training on all aspects of running a co-operative service
  • Support you with all the legal aspects of setting up the service
  • Help to re-design existing services to be more co-operative so that people have a strong voice and control of their services
  • Provide guidance on business planning, legal structures and governance
  • Assist partners wanting to commission services from co-operatives and social enterprises

Find out more about the CtC project.

Our Community Shares Wales (CSW) project can help you invest in your community, wherever you are in the share process. Every community share project is different—so our support is tailored to your organisation and share offer.

Support available:


  • Registering the society
  • Governance advice
  • Ensuring your board has the necessary skill-set
  • Developing your share offer
  • Applying for the community shares standard mark accreditation
  • Help in applying for extra resources to provide additional support
  • Signposting and referring to other agencies such as funders
  • Setting up a pledge scheme to test your idea’s viability

Launching the offer

  • Help to meet national standards of best practise
  • Running an investor Q&A event
  • Providing advice to external bodies about community shares or governance
  • Help to promote and market the share offer

After care

  • Providing business and marketing templates
  • Membership engagement
  • Withdrawals policy

Find out more about the CSW project.

Through our Digital Communities Wales (DCW) project we can help organisations that are working with people who could benefit from having basic digital skills.

Support available:

  • Digital inclusion assessment – An initial assessment of your organisation to help you develop and deliver digital inclusion activities
  • Digital training for frontline staff and volunteers – Training for staff and volunteers to them help others get online and use the internet effectively and safely (to find out more visit our training pages)
  • Digital equipment loan – Short-term loans of digital equipment including tablets, laptops and Fitbits so you can deliver digital activities
  • Digital volunteer support – Help to develop a digital volunteering programme, match organisations with digital volunteers and train existing volunteers.  There are also opportunities to link in with our Digital Heroes programme (to find out more visit our volunteer pages)
  • Digital inclusion accreditation – The Digital Inclusion Charter can show your organisation’s commitment to alleviating digital exclusion (to find out more visit our Charter page)
  • Partnerships – Any organisation is welcome to join our network of local Get Online partnerships which have been developed with stakeholders across Wales.  We also build partnerships between organisations where working together can progress digital inclusion aims.

Find out more about the DCW project.

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