During the current Coronavirus pandemic, the Centre will seek to continue to deliver its programme of work to the best of its ability. This is requiring us to think differently about how we do things. We are urgently looking at developing new programmes of work to help our clients during this period. This will include new resources to help people assist their family, friends and neighbours who are not online. It will also include extra support to social businesses to help them stay afloat.

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The world is a worrying place at the moment. The Covid-19 pandemic means that people are facing a time of unprecedented uncertainty. As well as thinking about the health of their families and colleagues, they are also considering how best to support their local communities and user groups (many of whom are vulnerable), and think about how their organisation might fare if the economy suffers or staff become ill.

Social Business Wales and its team of expert advisors are on hand to provide help with enquiries about cash flow, HR, digital platforms, marketing and communications and a range of other areas which might need re-thinking in light of the Coronavirus. We can provide advice via telephone or through video conferencing – just phone us on 0300 111 5050 or email if you need our support. Events are moving very fast, we are working as a team to develop specific  tools that will be accessible in the coming days and weeks on

Our digital inclusion advisors working on the Digital Communities Wales: Digital Confidence, Health and Well-being programme can signpost people to resources which will help people to socialise online, shop online and use video calling technology if they need to self-isolate due to Covid-19. We are developing a series of webinars to replace our training sessions and are still able to provide support to clients via telephone or email. Telephone 0300 111 5050 or email More information is available on

The purpose of this document is to outline examples and suggestions of how to manage and tackle the unprecedented challenges that the recent coronavirus pandemic has brought to our businesses, customers and employees.

Covid 19 Business Checklist

This guidance has been developed to highlight things to consider in light of the Covid 19 Virus.

Business continuity factsheet

Take a step back, analyse your finances and develop a proactive plan on how you can cover the costs of your business and keep going during these unprecedented times due to the Corona Virus (Covid-19) outbreak in the UK.

Finance factsheet

This briefing note is intended as a means of signposting you to useful information and resources relating to HR and staffing concerns during this pandemic.

HR factsheet


Some of our clients have asked us how they can continue to act within their rules and what they should do about upcoming AGMs. This briefing signposts you to useful information and resources relating to governance during the COVID-19 outbreak.

Governance factsheet

This document from Welsh Government details the support available to businesses (including social businesses).

Coronavirus – Support for Businesses 23 March 2020

Digital technologies offer a lifeline to keep your organisation afloat. Here are some key digital considerations to help you adapt to the Covid-19 situation.

Technology factsheet

Financing my social business - what are my options now?

This webinar was delivered by Social Business Wales on Thursday 26 March 2020 to run through the financial support available for social businesses in Wales from the Government to help mitigate the effects of the Coronavirus. If you have any questions on this topic, please email

Watch webinar