The Centre has adopted the principle that in the conduct of its business in Wales it will treat the English and Welsh languages on the basis of equality.
Much of the Centre’s funding is derived from public sources. Therefore we have a duty to make bilingual provision for the public in accordance with the guidance issued by our funders.
We feel strongly that bilingual services should be provided for the public in order to uphold the following principles:
- that our clients and other stakeholders can express their opinions and convey their needs in their preferred language
- the importance of providing services in the preferred language of the service user
- that enabling clients and other stakeholders to use their preferred language is an important part of good practice
- that denying them the right to use their preferred language could put members of the public at a disadvantage.
You can download a copy of our Welsh Language Policy here. The policy explains how the Centre will put into effect these principles in the provision of services for the public in Wales wherever practical and appropriate.