Provide advice to social businesses to support business growth
Communicate with target audiences in order to increase knowledge and awareness of Social Business Wales and other Centre projects and stimulate relevant enquiries
£30,495 per annum
Fixed Term to 31.03.2019, with the possibility of extension
This post is funded by Welsh Government, the European Regional Development Fund, the Big Lottery Fund and the Wellbeing of Future Generations Commissioner.
35 per week
22:00, Sunday 28th January 2018
2. Duties & Responsibilities
Role Specific Main Duties & Responsibilities
- Assist with the development of strategic marketing plans for Social Business Wales and other Centre projects;
- Plan, deliver and evaluate communications campaigns and activities for Social Business Wales and other Centre projects;
- Lead on the website presence for Social Business Wales and other Centre projects – manage relationships with third party website development suppliers in order to meet objectives and deliver value for money; produce, edit, update and maintain website content; plan and execute initiatives to increase website usage and build relationships with online audiences; collect information on traffic volume and patterns within websites; provide monitoring and evaluation data on website impact.
- Plan, organise, promote and evaluate events for Social Business Wales and other Centre projects, including conferences, network meetings, seminars, master classes and award ceremonies, from conception through to completion;
- Co-ordinate contribution to UK campaigns, such as Co-operatives Fortnight, Employee Ownership Day, Safer Internet Day and Get Online Week;
- Identify advertising opportunities for Social Business Wales and other Centre projects and commission advertising artwork/content within specified timescales and budgets;
- Produce and distribute publications for Social Business Wales and other Centre projects – research and write engaging and informative copy, including case studies and blogs; liaise with external suppliers such as graphic designers, photographers and translators, or where appropriate, undertake this work in-house; effectively distribute publications through on-line and off-line channels;
- Research, film and edit short videos for Social Business Wales and other Centre projects for websites and social media channels;
- Undertake direct marketing campaigns for Social Business Wales and other Centre projects, including the production and distribution of newsletters, through off-line and on-line channels;
- Procure high quality, environmentally friendly exhibition stands, promotional products and clothing for Social Business Wales and other Centre projects;
- Plan and commission market research projects for Social Business Wales and other Centre projects;
- Commission external marketing suppliers and liaise with them to ensure goods and services are delivered to a high standard within specified timescales and budgets;
- Assist with managing social media channels for Social Business Wales and other Centre projects to promote our content and build relationships with online users; react and respond to activity on our social media channels as necessary (NB: this includes checking our social media accounts in the evenings and weekends);
- Assist with press work by writing and proof-reading press releases for Social Business Wales and other Centre projects;
- Support other Social Business Wales and Centre staff with offline and online marketing activities;
- Liaise with the Marketing Manager to identify and evaluate new technology to support marketing innovation.
Wales Co-operative Centre Duties & Responsibilities
- To work co-operatively with other staff and Wales Co-operative Centre programmes to promote the work of the Centre and facilitate achievement of the Vision
- To contribute to and represent the values of the Wales Co-operative Centre
- To promote and ensure safe working practices in line with Health and Safety requirements
- To adhere to all Wales Co-operative Centre policies and procedures
- To actively promote diversity within the Wales Co-operative Centre
- To play an active role in achieving excellence
- To maintain proper records of activity and produce reports as required
- To regularly attend and contribute to team meetings
- To work flexibly, including early mornings, evenings or weekends as necessary
- To travel as necessary to meet the requirements of the post
- To undertake professional development as required
- To undertake such other duties appropriate to the level of the post that may reasonably be required
3. Person Specification
In order to be eligible to apply for this job, you must be able to demonstrate the following criteria (applications which do not address these criteria will not be considered):
- Level 6 qualification in marketing OR professional marketing qualification OR professional experience of planning and implementing communication campaigns which incorporate direct marketing, digital marketing, events, publications, press, and social media
- Experience of using WordPress to edit and maintain websites
In addition, our ideal candidate would also be able to demonstrate the following:
3. Experience of commissioning and working with marketing supplier
4. Experience of using Google Analytics to monitor and evaluate website effectiveness
5. Experience of building relationships with internal and external stakeholders
6. Experience of using online tools including Survey Monkey, Mail Chimp and Eventbrite
7. Understanding of the third sector in Wales
The ability to communicate fluently in Welsh is desirable but, not an essential requirement for this role.
If you feel that you could be the next member of our team, please tell us how you meet the criteria listed above within your application. Use your supporting statement to address each point clearly.
Skills and Behaviours
All Wales Co-operative Centre staff are also expected to be able demonstrate the following skills and behaviours. Some or all of these will be tested at interview stage.
- Ability to manage own workload, time and diary in order to meet deadlines / achieve outcomes
- Ability to work independently with minimal supervision
- Ability to work calmly and efficiently under pressure
- Ability to work co-operatively and effectively as part of a team
- Ability to competently use MS Office
- Ability to deliver excellent customer service
- Ability to communicate effectively, verbally and in written format, across various audiences
- Ability to build relationships with internal and external stakeholders
- Ability to identify opportunity for innovation and solve problems
- Commitment to our values:
- Be co-operative – work collaboratively for mutual benefit
- Be supportive – give your time, expertise and encouragement
- Be fair – value diversity and democracy
- Have integrity – strive to be open and honest in everything that you do
- Be positive – invest your energy on achieving outcomes
- Be inspirational – stimulate businesses, communities and people to take control and reach their potential
- Commitment to good working practices e.g. professionalism, punctuality, adaptability
- Commitment to continuous professional development
To apply please download the application and diversity monitoring forms using the links below. We use a standard application form, which has been carefully designed to get the most relevant and useful information from all applicants. Please note that we do not accept CVs. Once you’ve completed the forms please return them to HR Department, Wales Co-operative Centre, Y Borth, 13 Beddau Way, Caerphilly, CF83 2AX or by email to firstname.lastname@example.org.
Tips for Applicants
We use a competency based approach to recruitment. This means that throughout the recruitment process you will be assessed against the knowledge, skills and behaviours that we consider necessary to do the job. This approach starts from the application stage.
Here are a few tips to help you submit the best application possible:
- Complete all parts of the application form wherever possible. If you think some parts do not apply to you write N/A (not applicable) in the spaces provided for your answer.
- It is preferable to complete your application form using a computer. However, if this is not possible, please ensure that you write in black ink and that your handwriting is clear and legible.
- Ensure that the information you provide is clear, concise, relevant to the job you are applying for and easily understood (if you have to use jargon or acronyms, please explain what they mean!)
- Read the job description so that you have a clear understanding of the duties associated with the role and highlight on your application form where you have done these duties, or similar duties, previously.
- Read the person specification so that you have a clear understanding of the knowledge, skills and behaviours we are looking for in an applicant. The person specification will instruct you to highlight on your application form how you meet the criteria listed above within your application. Use your supporting statement to address each point clearly.
- The supporting statement is a very important part of the application form. This is your opportunity to demonstrate how you meet the criteria outlined in the person specification. You can refer to experiences at work, home, school, in leisure activities or voluntary work. It is helpful to the panel if you are very specific about how you meet the required criteria – either by using the criteria as headings to each paragraph with an explanation or evidence beneath, or by referencing the criteria in your supporting statement by using the criteria numbers (1, 2, 3 etc). Examples should be provided wherever possible. Please restrict your supporting statement to a maximum of 3 sides of A4.
It should be noted that this job description merely provides a summary of the main duties and responsibilities of the post. It may be subject to periodic review and modification in conjunction with your Line Manager and the HR Manager which may lead to revisions in light of operational requirements.